Frequently Asked Questions
Your guide to shopping the latest fashion at Swashaa
How long does shipping take for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days for domestic orders and 7-14 business days for international shipping.
What is your return and exchange policy?
We offer a 14-day return and exchange window. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or store credit.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary slightly between different styles and cuts.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are the colors of the products accurate to the photos?
We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations may occur.